TERMS AND CONDITIONS

Minimum opening order $200. Minimum re-order $50. Hours of Operation: Mon-Fri 8:30 – 4:30pm

Payment Method: Visa, M/C, Discover, NO C.O.D. Net 30 OAC and Company Check Only. Net 30 does not apply to first order. Credit applications must be signed in order to establish Net 30. Net 30 available on 2nd order only.
Credit Card payment authorization forms must be filled out and signed for credit card payments.
Shipping: Shipping charges are not included in our prices and will be charged to each invoice. We ship UPS, DHL, USPS or Common Carrier. Shipping charges are a minimum of 10% -15% If shipping charges will be more than 15% we will notifying you before shipping the order.
Finance Charges: Finance charges of 2% per month on balances over 30days. An additional late fee of $25.00 on balances of 90 days. Balances over 120 days will be turned over to our collection agency and/or attorney. All fees incurred by our attorney and any court costs will be the responsibility of the customer/company owing the outstanding balance. A $25.00 fee will be applied to any returned checks. A $5.00 fee for any checks that are rejected and re-cleared at a later date automatically by the our bank. Finance charges as stated will accrue on returned checks.
Returns or Damages: Damages must be reported within 7 days of receipt. All damaged merchandise will be call tagged and replaced or credited to customers open account if product is no longer available. If damaged merchandise cannot be retrieved, no credit will be applied. We do not accept return of items in any other circumstance.

Drop Ships: We will be more that happy to drop ship any item for you. The following conditions will apply:
1. All drop ships must be prepaid. Sorry no Net 30 on Drop Ships unless previously contracted.
2. Drop ship fees are additional to freight charges.
3. Drop ship fees are 15% per item, with a minimum of $5.00 and a maximum of $20 per item (except for glass items).. For example, a product costing $300 will incur a drop ship fee of $20.00 and NOT $45.
4. Glass items will incur a 20% drop ship fee and our guarantee that the product arrives in good condition.
5. In the event UPS looses or damages the product, we will replace the item immediately and handle all claim paper work with UPS.
6. Incorrect addresses will incur a $6.00 fee. This is not our fee, but UPS's fee. Please be sure you have the correct address from you customer .
7. Shipping labels will show our customers name as the sender and not ours.
We will do our best to ship your drop shipments as quickly as possible, but please be sure to tell your customer at least 4-6 weeks. If your customer needs it right away, you must call to check stock.